Contact Kinivo Support

Need Help?

Email Us
Send an email to support@kinivo.com to get help from our support team and set up replacements and refunds.

Schedule a Call
Choose a date and time during our business hours (9-5 PST, Monday through Friday) to have a Kinivo Support agent call you for a live troubleshooting session.

My laptop isn’t connecting my BDT500 so I can’t use my wireless mouse or keyboard. I’m using a previously bought keyboard and mouse now but I want to use the BDT500 so I can plug my speakers into my laptop.