Kudos to the person(s) responsible for writing the instructions for troubleshooting missing driver/update. I am 75 years old and what a pleasant experience I had following your so-easy-to-follow instructions and getting Bluetooth back.
I am a happy “camper” once again.
BTD-400 out of the package, Windows 10 doesn’t find it, followed the above instructions and it’s working.
Bought this to replace old Kensington 33348, which couldn’t find my xbox controller. BTD-400 found it straight away.
I am trying to install the BTD-400 driver with Windows 10. I follow all your instructions. Computer recognizes device, but when I go to Optional Updates, Broadcom Corporation is not listed. Any suggestions?
If the adapter isn’t visible when you first plug it in, there are two things you can do:
First, unplug the BTD, toggle Bluetooth off for six seconds, plug in the BTD, wait six seconds, then toggle Bluetooth on. MacOS can be a little fussy about Bluetooth dongles, and may just need time to sort itself out at each stage.
If that doesn’t work, the following command should force MacOS to switch adapters: