I love my Kinivo headphones, but about a year ago, both pairs started acting strangely. When I connected to my Galaxy S21, they would only connect for “Phone”, not “Music”. Eventually, if I manually turn things off and on again, they will fully connect.
After they fully connect, the sound still won’t work immediately. I’ll start playing an audiobook, and the book will go forward, ticking off the seconds, but the actual audio doesn’t kick in until I skip backward and forward several times. Sometimes it will start and then stop a few times. Once the problem is resolved, it works great for hours. Again, I thought it might be a problem with the app, but it occurs in three different audiobook apps.
It sounds similar to this, only it happens with both headsets:
This happens with both my BTH220 and BTH240, so I thought it must be a problem with the phone, but I just replaced it with an S23, and the same thing occurs. Was there some update to Galaxy phones that broke compatibility with your headsets? Do you know if there’s a setting I can change to resolve this issue? I doubt either headset is still under warranty, but I’m hoping there is a support person or member of your community who can point me in the right direction. Thanks!